Transportation Secretary Vince Dizon has called on the Land Transportation Office (LTO) to revoke the license of a taxi driver after he charged passengers P1,145 for a trip from Ninoy Aquino International Airport (NAIA) Terminal 3 to Terminal 2 in Pasay City, as shown in a now-viral video taken by one of the passengers.
“Talagang galit na galit ako noong nakita ko [ang video],” Dizon told a 24 Oras Weekend reporter on Sunday, June 15. He said he also ordered the revocation of the operator’s franchise, and the issuance of show-cause orders against the operator, Taxihub Transport, and the driver. The Department of Transportation (DOTr) also seeks to file charges against Taxihub Transport, as the franchise of its taxis were found to have expired in March 2025.
“Wala kaming kontrata. Sabi niya metro,” one passenger, who remains unidentified, told GMA News. “Ang inexpect namin ‘dun, hindi aabot ng P500.” She said the driver charged them P1,100 for the trip plus the NAIAX toll fee of P45. “Binayaran namin at nagmamadali, maiiwan ng airplane e.” In the video, the driver said he accounted for fuel.
To compare, cab services like inDrive and Grab charge P224 to P280 for the same trip, exclusive of toll fees.
“Malamang ‘yan, ginagawa na ng matagal ‘yan. Ito ‘yong first time na nakakita ako ng actual video, pero ang dami nang mga reports na ganyan,” Dizon said.
Expensive trips to and from the airport are not unheard of. In 2017, a taxi driver allegedly charged a passenger a “fixed rate” of P1,200 for a trip from NAIA to a mall in Bicutan, Taguig City. In 2023, another taxi driver demanded P10,000 from Taiwanese tourists to bring them from Terminal 4 to Terminal 3, reportedly showing them the fare matrix on laminated paper with the DOTr logo.
NAIA offers free inter-terminal shuttle rides for passengers with connecting flights. After the New NAIA Infra Corp. (NNIC), a consortium including San Miguel Corporation, RMM Asian Logistics Inc., RLW Aviation Development Inc., and Incheon International Airport Corp., took over the airport’s operations in September 2024, it added eight more buses to the shuttle service’s circuit to accommodate more passengers. In total, there are 12 buses shuttling between NAIA’s four terminals around the clock. These buses are stationed at arrival curbsides in all terminals. Airlines such as Cebu Pacific and Philippine Airlines also offer free shuttle services exclusive to their passengers.
However, transportation to and from the airport remains a concern for most travelers. The Metro Manila subway currently under construction includes a route branching out to NAIA Terminal 3, but the project is expecting completion as late as 2032, according to Dizon. The subway system’s first phase would give travelers from the airport easier access to other parts of Metro Manila, from Ugong in Valenzuela City to Bicutan.